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2014 Compact

35Responsible Corporate Management personal shopper service came in first place in the “Care and Assistance” category when the innovation prizes were awarded by the market research institute YouGov Service. Frankfurt as a transport hub The interconnection of various modes of transport is a further key activity that increases the attractiveness of Frankfurt Airport. We wish to further expand the airport’s catchment area and increase the proportion of passengers arriving and leaving via public transport. The combined usage of the ticket and departure control systems by the modes of transport involved makes the transfer process easier for passengers. For example, we offer a dedicated AIRail terminal for Lufthansa and Deutsche Bahn’s (DB) AIRail service, in order to facilitate travel to the check-in counters there and make it more attractive by provid- ing shorter routes. Since 2014, airlines such as Air China have been offering a codeshare agreement with DB for the booking of trains with flight numbers to Cologne, Dusseldorf, and Hanover via its global reservation system. The boarding pass for the flight is then also valid for the journey via train. For routes to Saarbrücken, Kaiserslautern, and Strasbourg, Lufthansa offers daily bus connections that are also integrated into the three-letter code system. In addition, coaches regularly con- nected 20 major cities with Frankfurt Airport in 2014. In order to promote reasonably priced departure and arrival options for passengers and to connect the airport with locations that are not well-connected to the rail network, Fraport is building a central coach station near to Terminal 1. 2014 Compact

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